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Shipping

 

STANDARD DOMESTIC SHIPPING (Within Australia)

HER Empire has a flat rate of $5 shipping for orders under $100. Orders over $100 will be shipped for FREE.

Once your payment has been cleared, your order will be shipped via Australia Post and should arrive within 3 business days depending on location.

EXPRESS DOMESTIC SHIPPING (Within Australia)

Need your outfit asap?! HER Empire has the option to select express shipping at the checkout for a flat rate of $9.

Once your payment has been cleared, your order will be shipped via Australia Express Post the next business day.

i.e. If you place your order on a Monday, and your payment is cleared that day, your order will be express posted on the Tuesday and arrive no later than Wednesday.

INTERNATIONAL SHIPPING

YES! We ship internationally.

Standard tracked shipping to the USA and Canada is available for a flat rate of AUD $20. If you spend over AUD $250 shipping is free! 

Standard tracked shipping to New Zealand is available for a flat rate of AUD $15. If you spend over AUD $150 shipping is free.

For the UK and the rest of the world, standard tracked shipping is a flat rate of AUD $25. If you spend over AUD $300 shipping is free.

Once international orders with our standard shipping option have been placed they will be dispatched within 1-5 business days. All standard international shipping orders are shipped via DHL eCommerce and arrive approx in 6+ business days after dispatch depending on location. 

Please note: International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient.

If you need your order by a specific date please check out our Express International Shipping service below or contact through to customercare@her-empire.com to see what the best shipping option is for your required date/ location before placing an order. 

EXPRESS INTERNATIONAL SHIPPING 

Need an international rush order? We now offer Express International Shipping with a 3-5 business day delivery timeframe* for a flat rate of AUD $40. 

*Please note this above timeframe is an estimate only based on majority of countries worldwide. Business days exclude weekends and public holidays. 

Please note: We cannot be held responsible in the unlikely event your item/items are held up in customs whilst using our Express International service. If such delay does occur it is unfortunately out of our control as all countries have different laws and customs regulations. 

We will not be able to refund shipping or orders in the unlikely event an item does not arrive in the expected timeframe due to custom processing delays or unexpected shipment carrier delays out of our control. 

Please note: International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient.

Unsure if your package will arrive in time for your required date using our Express International service? Email us prior to placing an order at customercare@her-empire.com should you require any special requests/ further delivery information/ expected timeframes specific to your location. We are always happy to help! :) x